Patient and Client Invoicing
Patient and client invoices and statements comply with requirements of all registered South African Medical Aid Schemes and carry the option of password protection.
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Accurate and prompt invoicing as well as regular follow up ensures timeous payment and curtails bad debt situations. Client and patient databases are accurately maintained and stored while ensuring confidentiality in the professional context and in terms of POPIA.
Medical Aid
Claim Submissions
State of the art software and real time feedback on medical aid claims means claims get reimbursed faster and rejected claims are assessed immediately.
There is one point of contact for Medical Aid queries, which means less hassle for you. We assist members in understanding their scheme benefits as well as providing information regarding any shortfall or co-payment due.
This includes the implementation of payment arrangements to ensure all accounts are settled within a suitable time frame.
Debtor
Management
Regular and personalized interaction with patients, clients and respective Medical Aid Schemes regarding the status of accounts, facilitates the prompt payment of invoices and claims.
We work with you and responsible parties in consolidating late payments and overdue accounts and assist in managing this often uncomfortable and time-consuming task.
Each debt situation is handled with care and full transparency where we explore debt review, as set out in the National Credit Act (NCA), or work with reputable registered debt collection agencies as a last resort, who see to the required legal aspects in the recovery of funds.​
POPIA
Compliance
A full house integrative approach with regard to POPIA compliance for your practice including Data Processing Agreements, Patient Consent Forms in line with POPIA and HPSCA legislation and PAIA Manual. We will help you in developing, implementing and monitoring a compliance framework.
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Encrypted statements and claims as well as payment options for patients and clients such as SnapScan allows for protected transference of information, which negate the risk of a data breach.
Managing Your Practice
Manage your practice remotely and enjoy the unique advantage of all your administration in one place. Let us help you balance your workload to increase your productivity by gaining more time to focus on the tasks only you can do.
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Administration support of managing your diary and appointments, registering your practice with each Medical Aid Scheme, out-of-hospital benefit applications, access to HPCSA compliant documentation in respect of client forms and agreements and advice with regard to conforming to the legal requirements and obligations of running a practice.
Support
Consulting
Let us guide your practice with a wealth of knowledge acquired from years of experience to support you in the successful and seamless running of your practice. We provide specialized support services to assist with a range of critical operational functions charged at a reasonable hourly rate.